Terms and Conditions

Last Updated: March 6, 2025

1. Introduction

These terms and conditions govern your use of our Rolls-Royce rental services. By booking our services, you agree to these terms and conditions in full. If you disagree with these terms and conditions or any part of them, you must not use our services.

2. Booking and Reservation

All bookings are subject to availability and confirmation. A booking is not confirmed until you receive a written confirmation from us and the required deposit has been paid. We reserve the right to refuse any booking without giving reasons.

To secure a booking, a non-refundable deposit of 30% of the total rental fee is required. The remaining balance must be paid in full at least 14 days before the rental date for weddings and 7 days before for other events.

3. Cancellation Policy

Cancellations must be made in writing. Our cancellation policy is as follows:

• Cancellations made more than 30 days before the rental date: Deposit is non-refundable, but can be transferred to another date within 6 months.
• Cancellations made between 14-30 days before the rental date: 50% of the total rental fee is payable.
• Cancellations made less than 14 days before the rental date: 100% of the total rental fee is payable.

4. Vehicle Use and Restrictions

Our Rolls-Royce vehicles are provided with a professional chauffeur. Self-drive options are not available. The chauffeur has complete discretion over the operation and use of the vehicle. The chauffeur may refuse to transport any person who is thought to be under the influence of alcohol or drugs, or whose behavior is considered dangerous or unacceptable.

The following restrictions apply to all rentals:

• No smoking is permitted in the vehicle at any time.
• No food or drink may be consumed in the vehicle without prior permission.
• The maximum number of passengers must not exceed the vehicle's legal capacity.
• Any damage caused to the vehicle by the client or their guests will be charged accordingly.

5. Delays and Timing

While we make every effort to arrive at the agreed time, we cannot be held responsible for delays due to circumstances beyond our control, such as traffic conditions, road closures, weather conditions, or mechanical breakdown. In such cases, we will make reasonable efforts to provide an alternative vehicle or service.

For wedding bookings, we recommend allowing extra time in your schedule to accommodate potential delays.

6. Photography and Marketing

We reserve the right to take photographs of our vehicles at your event for marketing purposes, unless you specifically request otherwise in writing before the event.

7. Liability

Our liability for any loss or damage suffered by you as a result of our negligence or breach of contract is limited to the total amount paid by you for the rental. We are not liable for any indirect or consequential loss, such as loss of enjoyment or disappointment.

We maintain comprehensive insurance for our vehicles and passengers as required by law. However, personal items left in the vehicle are not covered by our insurance, and we cannot accept responsibility for any loss or damage to such items.

8. Force Majeure

We will not be liable for any failure or delay in performing our obligations where such failure or delay results from any cause that is beyond our reasonable control. Such causes include, but are not limited to: power failure, internet service provider failure, strikes, lock-outs or other industrial action, civil unrest, fire, explosion, flood, storms, earthquakes, subsidence, acts of terrorism, acts of war, governmental action, epidemic or pandemic, or any other natural or man-made event outside our control.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Italy. Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Italy.

10. Contact Us

If you have any questions about these terms and conditions, please contact us at:

Email: info@rollsroycerent.it
Phone: +39 3791398291
Address: Campania, Italy